At PioneerPoint Appliance Repair, we are committed to protecting your privacy and ensuring transparency around how we collect, use, and share your information. This Privacy Policy outlines the practices applicable to our website and services.

By using this website, you agree to the terms of this Privacy Policy. This policy applies to information collected through our service request form and during any communications you initiate with us or our partners.

We collect personal information you voluntarily provide to us, such as your name, phone number, email address, and any service-related details when you contact us, whether via our call request form or other communication channels. This information is used to contact you for service-related purposes and to facilitate the services you request from us.

By submitting your information, you consent to receive communications from us and our trusted partners via phone, email, or text message, following the details you provide. You also agree that your personal information may be shared with trusted partners to fulfill operational and service needs.

Our website employs cookies and web beacons to automatically collect non-personal browsing data. These technologies help us analyze website traffic, improve user experience, and deliver more relevant content. You can choose to disable cookies through your browser settings, although this may affect your ability to use certain features of our site.

We strive to keep your information secure and implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

In the event of any disputes arising from the use of our website or services, users agree to waive their right to initiate legal actions beyond direct negotiation with us. Maximum compensation for any claims is limited to $100. Each party is responsible for bearing its own legal fees and expenses in the event of a dispute.

If you wish to opt out of future communications or have any questions regarding our privacy practices, please contact us at (626) 248-8897. We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website, and your continued use of the site signifies your acceptance of the revised terms.